Step
Time (SYN)
Route
Role
What they see
Human decision / action
AI involvement (bounded)
Issue state
Part A · Backstage: Entity and Core Group, before the Owner sees anything
A1
D-1 21:40
E-04 · E-01 signal
Functional Leader (supply)
Supplier S-07 delivery notice for raw material RM-1 slips 6 days. SIG-009 Critical-material shortage risk goes to Elevated. Plant 02 cover is projected at 3.5 days against a 9-day replenishment lead time. SIG-010 single-source flag. Tag: LEADING · PRELIMINARY.
Review the signal
Detection only
Signal: Elevated
A2
D-1 22:05
S-04 Alert Detail
Entity Executive (notified)
ALT-SYN-2041 'Forecast production shortfall, Plant 02, RM-1 supply delay'. Label FORECAST. Source category: Supplier signal [PH]. Confidence Medium. Linked KPIs: OPS-001, SIG-009, SIG-007.
—
Validation Assistant checks supplier notice vs inventory vs production plan: 'Consistent across 3 sources; inventory figure preliminary'.
Detected → Validating
A3
D-1 22:30
S-04 · E-09
Entity Executive
Routing draft: owner role Entity Executive (Entity A1); supporting Functional Leader (supply); due D0 12:00; path L0 → L1 → L2. Escalation clock starts [ACCEPTANCE CLOCK — PH].
Accept or reassign the draft
Escalation Routing Assistant drafts owner role, due date, path and decision required. It does not assign.
Unowned
A4
D-1 23:15
E-09 → S-05
Entity Executive
Accepts ownership. CASE-SYN-0388 opens; the Functional Leader (supply) accepts the supporting action. Core Group becomes a watcher because the impact is cross-functional (production + cash).
Accept ownership (audited)
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Owned → Investigating
A5
D0 05:10
S-04 materiality panel
System (rule) · Core Group notified
Forecast refresh: days to breach 4; projected shortfall 18.4 kt; dispatch delay 2–4 days; billing deferral ₹31 m; cash-upstream exposure ₹26 m; projected EBITDA gap ₹9.2 m; probability of plan miss 64%. Materiality drivers: Production High · Liquidity High · Financial Medium · Regulatory Low · EHS None → Critical (PLACEHOLDER logic).
Core Group Executive opens war room WR-SYN-0142 at D0 06:00; Entity names an Incident Commander
Explanation Assistant drafts the 'why' (S-07), with facts, assumptions and interpretation kept separate
Critical · Incident INC-SYN-0142
Part B · Primary clickable Owner journey (Owner sees the issue only after the threshold crossing in A5)
B1
D0 06:30
O-01 Enterprise Health Home
Owner
Status strip: Operations 'Intervention required'. Banner: '1 new material issue since yesterday'. EBITDA card: actual On track (certified P06 / preliminary P07) with a separate forecast-breach marker in forecast style. Open critical alerts +1.
Open the 24-Hour Change Report
The Daily Brief (O-07) was drafted by the Briefing Assistant and released by a Core Group role
War room active
B2
D0 06:32
O-02 24-Hour Change Report
Owner
Rank #1: ALT-SYN-2041 moved Not material → Critical at 05:10; before/after values with provenance tags; owner role shown as accepted.
Open the material alert
AI summary paragraph, labelled AI-generated, with source chips
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B3
D0 06:33
S-04 Alert Detail
Owner
Header: ID · state · severity Critical · materiality Critical (drivers: Production, Liquidity) · detected · FORECAST · source category · commander role · escalation level L2. Current vs forecast impact. Decision required: alternate sourcing above [DoA LIMIT — PH].
View entity contribution
'Why did this happen?' opens S-07
—
B4
D0 06:35
S-09 Entity Contribution
Owner
Projected EBITDA gap by entity (bars, sorted): Entity A1 = 82% (SYN); others small. Breadcrumb Group → Business A → Entity A1. Each bar carries its trust state.
Drill to Plant 02
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—
B5
D0 06:36
S-10 Operations Impact
Owner
Plant 02 production actual vs plan vs forecast; forecast falls below plan from D+4; Line L2 most affected; material cover vs lead time. Owner depth: no work queues (C-14).
View cash exposure
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—
B6
D0 06:38
S-11 Cash Exposure
Owner
Lifecycle Production → Dispatch → Billing → Collection → Cash → Upstreaming for Entity A1. Leakage at Dispatch and Billing; Billing trust Preliminary; Cash trust Certified (P06); upstream exposure ₹26 m.
Open the case
—
—
B7
D0 06:40
S-05 Case Detail (war-room mode)
Owner (view + intervene)
Live facts (certified / preliminary / missing / external / assumptions), 11-dimension impact grid, timeline, actions, communications. Scenario SCN-SYN-0031: A = alternate supplier S-12 at a premium; B = reallocate RM-1 from Plant 03; C = accept the shortfall.
Request analysis or intervene
Recommendation drafted with rationale and confidence; tagged 'AI recommendation · not a decision'
Action in progress
B8
D0 06:41
S-05 Ownership panel
Owner sees; Entity Executive owns
Ownership accepted by the Entity Executive role at D-1 23:15 (audited), Incident Commander role assigned, decision authority for DEC-SYN-0219 shown as Owner (Critical + above DoA). Watchers: Core Group.
Owner approves Option A + B (permitted strategic decision) with rationale, via O-06
AI cannot select an option; the decision control is human-only
Decision recorded
B9
D0 → D+6
S-05 Actions · E-09
Action Owners · Incident Commander
ACT-SYN-1107 Qualify alternate supplier S-12 · ACT-SYN-1108 Expedite logistics · ACT-SYN-1109 Re-sequence Line L2 · ACT-SYN-1110 Reprioritise customer dispatch. Each has owner role, due date, dependency and evidence required. 1108 Blocked at D+1 → escalated L1; cleared D+2.
Accept, update, attach evidence, escalate when blocked
Routing Assistant drafts updates; Executive and Owner updates drafted, then approved by Core Group
Action in progress → Recovery monitoring
B10
D+9
E-10 · S-05 Closure
Action Owner → Core Group Executive (approver, D-06)
Closure criteria: cover restored ≥ [PH] days; Plant 02 forecast back on plan; dispatch backlog cleared; upstream exposure within [PH]. Evidence completeness 100% (SYN). Residual risk: single-source dependency. Root cause recorded. Preventive action: dual-sourcing initiative (proposed in O-04). Reopen control shown.
Action Owner requests closure; Core Group Executive approves; Assurance Reviewer samples
Validation Assistant confirms evidence completeness; it cannot close
Closure requested → Closed